Reset your cPanel password and finding your username

Please note: This will only update your cPanel password and will not change your Client Area password.

If you need to update your client area password, check out our Accessing my Koboh Client Area article.

If you use a wrong password more than five times within 5 minutes, then you will get blocked by our firewall, so don't try to guess your cPanel password repeatedly.

If you have forgotten your cPanel password, or need to change it, then you can easily reset it yourself, via the Koboh Client Area.

1. Within the client area - click on the Services icon or on the top menu click Services > My Services to view your current plans.

2. Click on the product you'd like to change.
3. Click on Change Password from the Actions menu on the left.

4. Type a new password in the New Password box and enter the same password again in the Confirm New Password box. Click Save Changes to finish.

Finding your cPanel username

If you don't have your welcome email to hand, you can access a hosting plan's cPanel via the client area.

Once you are in cPanel, your username will be displayed on the right-hand side.